We offer a 30-day return policy on all products. If you are not satisfied with your purchase, you can return the product for a refund or exchange, as long as the item is in unused and original condition. Please carefully review our Return & Exchange Policy and Refund Policy for more details on eligibility and the process for returning items.

To initiate a return or exchange, please contact our customer service team at vcdestore@gmail.com with your order details. We will provide you with the return or exchange instructions and assist you throughout the process.

Refunds are typically processed within 5-7 business days once we receive your return. The refund will be credited back to your original payment method, and you will receive an email confirming the refund.

If you receive a damaged or defective item, please contact us within 48 hours of receiving your order. You can reach us at our customer service email, vcdestore@gmail.com. We will arrange for the return and promptly send a replacement or process a refund.

Return shipping is free for defective or damaged items. For standard returns, the customer is responsible for the return shipping costs unless the return is due to our error.

Yes, exchanges are allowed as long as the item is in unused, original condition. Please contact our customer service team at vcdestore@gmail.com to request an exchange, and we will provide instructions on how to send your item back. If the item is unavailable in your preferred size or color, we will process a refund.

While it is not mandatory to provide a reason for your return or exchange, we greatly appreciate your feedback. It helps us improve our products and services. When initiating a return or exchange, feel free to let us know why you're returning the item, whether it’s due to size issues, quality, or simply a change of mind.
Please contact our customer service team at vcdestore@gmail.com to initiate the process.

Once your return has been processed, we will send you an email confirmation. If a refund is issued, you will receive an additional email with the details of the refund. If you’re exchanging the item, we will notify you once the new item has been shipped. Please keep an eye on your email for updates.

Items marked as final sale or clearance are generally not eligible for return or exchange unless they arrive damaged or defective. Please check the product description before purchasing to confirm if the item is final sale. If you have any concerns or questions about the return policy for specific items, please feel free to reach out to our customer service team at vcdestore@gmail.com.

We understand that sometimes things happen! However, returns or exchanges must be made within 30 days of receiving your order. If you miss the return window, we may not be able to process your request. Please contact us at vcdestore@gmail.com if you have extenuating circumstances, and we will do our best to assist you.